ARTICLE 1 - Name of the Vendor
"Name of the Seller" OseDose
"Number and Street (Address of the Seller)" 142 Rue de Rivoli,
"Postal Code (Vendor's address)" 75001
"City (Vendor's address) PARIS
"Registration Number (Vendor)" 88348281200012
"Phone (Seller) "06 51 79 24 53
"Email address (Vendor) "contact@osedose.fr
"Website (Seller) "www.osedose.fr
ARTICLE 2 - Field of application of the general Conditions of sale
These General Conditions of Sale apply, without restriction or reservation to all sales concluded by "OseDose ("the Seller") with consumers and non-professional buyers ("The Customers or the Customer") (also referred to individually as "a Party" and collectively as "the Parties") wishing to acquire the products offered for sale by the Seller ("The Products") on the website "www.osedose.fr".
They specify in particular the conditions of order, payment, delivery and management of possible returns of the Products ordered by the Customers.
These General Terms and Conditions of Sale may be supplemented by special conditions, stated on the website, before any transaction with the Customer.
These General Terms and Conditions of Sale apply to the exclusion of all other conditions, and in particular those applicable to sales in stores or through other distribution and marketing channels.
These General Terms and Conditions of Sale are systematically communicated to all Customers prior to placing an order and shall prevail, if necessary, over any other version or any other contradictory document.
They are accessible at any time on the website "www.osedose.fr".
The Customer declares that he/she has read the present General Terms and Conditions of Sale and has accepted them before placing his/her order. The validation of the order by the Customer implies acceptance without restriction or reservation of these General Conditions of Sale.
These General Terms and Conditions of Sale may be subject to subsequent changes, the version applicable to the Customer's purchase is the one in force on the website on the date the order is placed.
ARTICLE 3 - Products offered for sale
The Products proposed to the sale on the Internet site "www.osedose.fr" are the following ones:
Clothing of house and exit as well as accessories
The main characteristics of the Products, gathering all the substantial information required by the applicable regulations and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the Internet site "www.osedose.fr" in the product sheets and the catalog of the Seller.
The Customer is obliged to read them before placing an order.
The choice and purchase of a Product are the sole responsibility of the Customer.
The photographs and graphics presented on the website "www.osedose.fr" are not contractual and do not engage the responsibility of the Seller.
The Customer must refer to the description of each Product in order to know its properties, essential characteristics and delivery times, as well as, in the case of continuous or periodic supply of a good, the minimum duration of the proposed contract.
The contractual information is presented in French and is subject to confirmation at the latest at the time of validation of the order by the Customer.
Product offers are subject to availability, as specified when the order is placed.
The Products presented on the website "www.osedose.fr" are offered for sale for the following territories: "the countries of the European Union as well as the USA, United Kingdom, Canada, Nigeria, Benin, Gabon, Congo DRC, South Africa" [AT1].
In case of an order to a country other than metropolitan France, the Customer is the importer of the Product(s) concerned.
For all Products shipped outside the European Union and French overseas departments and territories, the price will be calculated excluding taxes automatically on the invoice.
Customs duties or other local taxes or import duties or state taxes may be payable. They will be charged to and are the sole responsibility of the Customer.
Unless proven otherwise, the data recorded in the Seller's computer system shall constitute proof of all transactions concluded with the Customer.
In accordance with the French Data Protection Act of January 6, 1978, reinforced and completed by the RGPD (General Data Protection Regulation) which came into force on May 25, 2018, the Customer has, at any time, a right of access, rectification, opposition, deletion and portability of all his personal data by writing, by mail and proving his identity, to the Seller's address, mentioned above.
The Customer acknowledges having the capacity required to contract and acquire the Products offered on the website "www.osedose.fr".
ARTICLE 4 - Orders
4-1 . Placing an order
It is up to the Customer to select on the Internet site "www.osedose.fr" the Products which it wishes to order, according to the following methods:
"Describe the process of placing and validating the order, confirming the said order and payment".
The Customer has the possibility to check the details of his order, its total price and to correct possible errors before confirming his acceptance. It is the Customer's responsibility to verify the accuracy of the order and to report or correct any errors immediately.
The registration of an order on the website "www.osedose.fr" is made when the Customer accepts the present General Conditions of Sale by ticking the box provided for this purpose and validates his order. This validation implies the acceptance of the entirety of the present General Conditions of Sale as well as the general conditions of use of the website "www.osedose.fr".
"Describe the process of placing and validating the order, confirming the said order and payment".
The Customer has the opportunity to check the details of his order, its total price and to correct any errors before confirming his acceptance. It is the Customer's responsibility to verify the accuracy of the order and to report or correct any errors immediately.
The registration of an order on the website "www.osedose.fr" is realized when the Customer accepts the present General Conditions of Sale by ticking the box provided for this purpose and validates his order. This validation implies the acceptance of the entirety of the present General Conditions of Sale as well as the general conditions of use of the Internet site "www.osedose.fr".
The sale is final only after the sending to the Customer of the confirmation of the acceptance of the order by the Seller by electronic mail, which must be sent without delay and after cashing by this one of the integrality of the price of the installment due
Any order placed, validated by the Customer and confirmed by the Seller, under the conditions and according to the methods described above, on the website "www.osedose.fr" constitutes the formation of a contract concluded at a distance between the Customer and the Seller.
It is up to the Customer to select on the website "www.osedose.fr" the Products he/she wishes to order by following the steps below:
Step 1: Add the desired product(s) to your cart and then press "Order" to proceed to the next step.
Step 2: Check the quantity of each product in your cart and the total cost of your cart. Click on " Order " to go to the next step.
Step 3: Fill in your personal information and accept our "Terms and Conditions" after reading them.
Step 4: Continue by filling in your address which will be used as your billing address and delivery address.
Step 5: Choose the delivery method that suits you and then proceed to payment to validate your order.
Step 6: Choose the method of payment that suits you and then accept the "Terms and Conditions of Sale" after reading them. You can finally validate your order.
The Customer may follow the progress of his order on the website "www.osedose.fr".
4-2 . Modification of the order
Once confirmed and accepted by the Seller, under the conditions described above, the order cannot be modified.
4-3 . Cancellation of the order
Once confirmed and accepted by the Vendor, under the conditions described above, the order cannot be cancelled, except in the event of the exercise of the right of withdrawal or force majeure.
ARTICLE 5 - Prices
The Products are supplied at the prices in force appearing on the Internet site "www.osedose.fr", at the time of the recording of the order by the Salesman. The prices are expressed in Euros including all taxes.
The prices take into account possible reductions which would be granted by the Salesman on the Internet site "www.osedose.fr".
These prices are firm and non-revisable during their period of validity, as indicated on the website "www.osedose.fr", the Seller reserving the right, outside this period of validity, to modify the prices at any time. They do not include the costs of processing, shipping, transportation and delivery, which are charged in addition, under the conditions indicated on the website "www.osedose.fr" and calculated prior to placing the order.
If the Customer requests a faster or more expensive shipping method than standard shipping, the additional processing, shipping, transportation and delivery costs, as calculated prior to the validation of the order by the Customer, shall be fully charged to the Customer.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice is established by the Seller and given to the Customer upon delivery of the ordered Products.
ARTICLE 6 - Terms of payment
Any sum paid in advance of the price, deposit or advance payment, shall bear interest at the legal rate after a period of three months from the date of payment until the date of delivery (Article L 214-2 of the Consumer Code).
The price is payable in cash, in full on the day the order is placed by the Customer, on the day the order is shipped by the Vendor, on the day the ordered Products are delivered, by secure payment, according to the following methods
- by bank cards: Bank Card, Visa, MasterCard, American Express, other bank cards [AT2]
- by mobile payment service Apple Pay and Google Pay
- by bank transfer.
Payment by bank card is irrevocable, except in the event of fraudulent use of the card. In this case, the Customer may request the cancellation of the payment and the return of the corresponding amounts.
The payment data are exchanged in encrypted mode thanks to the Stripe protocol .
ARTICLE 7 - Delivery of ordered Products
The delivery of the Products means the transfer to the Customer of the physical possession or control of the ordered Products.
The Products ordered by the Customer will be delivered in Metropolitan France (and in the following countries "the countries of the European Union as well as the USA, United Kingdom, Canada, Nigeria, Benin, Gabon, Congo DRC") within "15 days" from the dispatch of the order - the dispatch time indicated on the Product sheet to which is added the time of treatment and routing - to the address indicated by the Customer at the time of his order on the Internet site "www.osedose.fr". [AT4].
Except in special cases or when one or more Products are unavailable, the Products ordered will be delivered in a single delivery.
The Seller undertakes to make its best efforts to deliver the Products ordered by the Customer within the time limits specified above.
However, these deadlines are communicated as an indication.
Deliveries shall be made by an independent carrier to the address given by the Customer at the time of the order and to which the carrier shall have easy access.
The Customer therefore acknowledges that it is the carrier's responsibility to make the delivery and shall have no recourse against the Seller in the event of failure to deliver the goods transported.
ARTICLE 8 - Transfer of ownership - Transfer of risks
The transfer of ownership of the Vendor's Products will be made upon acceptance of the order by the Vendor, materializing the agreement of the parties on the item and on the price, regardless of the date of payment and delivery.
ARTICLE 9 - Right of withdrawal
In accordance with the legal provisions in force, the Customer has a period of fourteen days from the date of receipt of the Products to exercise his right of withdrawal from the Vendor, without having to justify his reasons or pay any penalty, for the purpose of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within 14 days of the notification to the Vendor of the Customer's decision to withdraw.
The returns are to be made in their original state and complete (packaging, accessories, instructions...) allowing their return to the market in new condition, accompanied by the purchase invoice.
Damaged, soiled or incomplete products are not accepted.
The right of withdrawal can be exercised online, using the withdrawal form available on the website "www.osedose.fr", in which case an acknowledgement of receipt on a durable medium will be immediately communicated to the Customer by the Seller, or any other statement, unambiguous, expressing the desire to withdraw.
In the event that the right of withdrawal is exercised within the aforementioned period, only the price of the Product(s) purchased and the delivery costs shall be reimbursed; the cost of returning the Product(s) shall be borne by the Customer.
The reimbursement shall be made within 14 days of the notification to the Seller of the decision to withdraw.
Nevertheless, if the Seller does not receive the returned Products within this period, the reimbursement of the Products shall be deferred to the date of receipt of the Products by the Seller.
ARTICLE 10 - Responsibility of the Seller - Guarantee
The Products sold on the Internet site "www.osedose.fr" are in conformity with the regulations in force in France and have performances compatible with non-professional uses.
The Products supplied by the Seller benefit by right and without additional payment, independently of the right of retraction, in accordance with the legal provisions,
- the legal guarantee of conformity, for the apparently defective, damaged or damaged Products or not corresponding to the order,
- the legal warranty against hidden defects resulting from a defect in material, design or manufacture affecting the products delivered and making them unfit for use,
10-1 . Legal guarantee of conformity
The Seller undertakes to deliver a good that conforms to the contractual description and to the criteria set forth in Article L217-5 of the Consumer Code
The Seller shall be liable for defects in conformity existing at the time of delivery of the Products and which appear within a period of two years from the date of delivery.
The defects of conformity which appear within a period of twenty-four months as from the delivery of the Products, are, except contrary proof, presumed to exist at the time of the delivery.
In the event of a lack of conformity, the Customer may demand that the delivered Products be repaired or replaced or, failing that, that the price be reduced or the sale be rescinded, in accordance with the law.
It is the Customer's responsibility to request from the Seller that the Products be brought into conformity, by choosing between repair or replacement. The goods shall be brought into conformity within a period not exceeding thirty days following the Customer's request.
Any Product brought into conformity within the framework of the legal guarantee of conformity benefits from an extension of this guarantee of six months.
In the event of replacement of the non-conforming Product when, despite the Customer's choice, the Seller has not brought the Product into conformity, the replacement shall give rise to a new period of legal guarantee of conformity for the benefit of the Customer, starting from the delivery of the replaced Product.
The refund shall be made upon receipt of the non-conforming Product and at the latest within fourteen days thereafter, using the same means of payment as the one used by the Customer at the time of payment, unless the Customer expressly agrees otherwise, and in any event without any additional costs.
10-2 . Legal warranty against hidden defects
The Seller is liable for hidden defects within the framework of the legal warranty against hidden defects resulting from a material, design or manufacturing defect affecting the products delivered and making them unfit for use.
The Customer may decide to implement the warranty against hidden defects of the Products in accordance with Article 1641 of the Civil Code; in this case, he/she may choose between the resolution of the sale or a reduction of the sale price in accordance with Article 1644 of the Civil Code.
10-3 . Exclusion of guarantees
The responsibility of the Seller cannot be engaged in the following cases:
- non-compliance with the legislation of the country in which the Products are delivered, which it is the Customer's responsibility to check before placing the order,
- in case of misuse, use for professional purposes, negligence or lack of maintenance by the Customer, as well as in case of normal wear and tear of the Product, accident or force majeure.
ARTICLE 11 - Protection of personal data
Pursuant to Law 78-17 of January 6, 1978, as amended by Law No. 2018-493 of June 20, 2018, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and the preparation of invoices, in particular.
This data may be communicated to any of the Seller's partners responsible for the execution, processing, management and payment of orders.
The processing of information communicated through the website "www.osedose.fr" meets the legal requirements for the protection of personal data, the information system used ensuring optimal protection of such data.
The Customer has, in accordance with the national and European regulations in force, a permanent right of access, modification, rectification, opposition, portability and limitation of the processing of information concerning him.
This right can be exercised under the conditions and according to the methods defined on the website "www.osedose.fr".
ARTICLE 12 - Intellectual property
The content of the website "www.osedose.fr" is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly forbidden and is likely to constitute an infringement of copyright.
ARTICLE 13 - Unforeseen circumstances
In the event of a change of unforeseeable circumstances at the time of the conclusion of the contract, in accordance with the provisions of article 1195 of the Civil Code, the Party that has not agreed to assume the risk of excessively onerous performance may request a renegotiation of the contract from its co-contractor.
ARTICLE 14 - Force majeure
The Parties shall not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure, as defined in Article 1218 of the Civil Code.
ARTICLE 15 - Applicable law - Language
The present General Terms and Conditions of Sale and the operations resulting from them are governed by French law.
They are written in French. In the event that they are translated into one or more languages, only the French text will be deemed authentic in the event of a dispute.
ARTICLE 16 - Litigation
All disputes to which the operations of purchase and sale concluded in application of the present general conditions of sale could give place, concerning so much their validity, their interpretation, their execution, their cancellation, their consequences and their consequences and which would not have been able to be solved between the Salesman and the Customer will be subjected to the competent courts under the conditions of common law.
The Customer is informed that he may in any case have recourse to conventional mediation, in particular with the Consumer Mediation Commission (C. cons. art. L 612-1) or with the existing sectoral mediation bodies, the references of which are given on the website "www.osedose.fr", or to any alternative method of dispute resolution (conciliation, for example) in the event of a dispute.
ARTICLE 17 - Pre-contractual information - Acceptance of the Customer
The Customer acknowledges having been informed by the Vendor in a legible and comprehensible manner, by means of the availability of these General Terms and Conditions of Sale, prior to his immediate purchase or the placing of the order and in accordance with the provisions of article L 221-5 of the Consumer Code:
- on the essential characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity enabling him/her to acquire the Products with full knowledge of the facts, in particular with regard to their conditions of use. The photographs and graphics presented are not contractual and shall not engage the responsibility of the Seller. The Customer is required to refer to the description of each Product in order to know the properties and the essential characteristics
- on the price of the Products and the application of a personalized price on the basis of an automated decision making process and related costs or, in the absence of payment of a price, on any benefit provided instead of or in addition to it;
- in the absence of immediate execution of the sale, on the delivery time of the ordered Products;
- on the identity of the Seller and all of its contact information;
- on the existence and the methods of implementation of the guarantees (legal guarantee of conformity, guarantee of the hidden defects, possible commercial guarantees) and if necessary, on the after-sales service;
- on the possibility of having recourse to a consumer mediator, under the conditions provided for in the Consumer Code
- on the right of withdrawal (existence, conditions, time limit, methods of exercising this right and standard withdrawal form), the methods of cancellation and other important contractual conditions and, where applicable, on the costs of using the distance communication technique, the existence of codes of good conduct and the financial guarantees and deposits
- on the accepted means of payment.
The fact that a Customer places an order on the website "www.osedose.fr" implies full acceptance of these General Terms and Conditions of Sale and the obligation to pay for the Products ordered, which is expressly recognized by the Customer, who waives, in particular, the right to invoke any contradictory document, which would be unenforceable against the Vendor.
APPENDIX 1 - Withdrawal form
This form must be completed and returned only if the Customer wishes to withdraw from the order placed on "www.osedose.fr" except for exclusions or limitations to the exercise of the right of withdrawal according to the applicable General Terms of Sale.
To the attention of "142 Rue Rivoli
"75001"
"Paris"
"pr@osedose.fr"
I hereby notify the withdrawal of the contract concerning the order of products below:
- Ordered on ....... / Received on .........
- Order number: ...........................................................
- Customer's name : ...........................................................................
- Customer's address : .......................................................................
Customer's signature (only in case of notification of this form on paper) :
Date: .................................
[AT1]List precisely the countries concerned
[AT2]Check eligible cards
[AT3]To be validated with the service provider
[AT4]To be validated with transport provider